What to Know When Hiring an HVAC System Service

hvac system service

Are you concerned about your heating and cooling bills? What about the quality of your indoor air?

Having a reliable HVAC system service provider as part of your regular home or business maintenance can save you hundreds of dollars each year. Fresher and cleaner indoor air happens when your HVAC system is running properly.

In this article, discover what your HVAC system does and why it’s a good idea to find a quality HVAC company.

What Is an HVAC System?

HVAC stands for heating, ventilation, and air conditioning. They are the systems that move air to warm or cool. These systems also work to regulate humidity.

In addition to temperature and humidity, your HVAC system also works to filter and clean the indoor air. Air is pulled in from the outside and travels through filters to remove dirt and allergens. Then it is either warmed or cooled.

There are different types of HVAC systems. Most commercial buildings and homes have central HVAC from one unit, and the air is pushed through ducts.

In your home, you may have separate systems for heating and cooling. For example, window or wall air conditioning units are ductless. Meaning the air comes directly out of the unit to an open room after it passes through a filter.

Heating units can be electric baseboards or a separate gas, electric, or boiler furnace. Solar-assisted heating and cooling is also gaining popularity. No matter which type of HVAC system you have, there are times when they require service or replacement.

Signs You Need to Find HVAC System Service

So, how do you know if you should hire an HVAC system service provider? Here are a few common signs that your HVAC system is not working properly:

  • Higher than normal utility bills
  • Humidity is high
  • Unit does not come on or turn off automatically
  • Loud noise or vibration
  • Burning odors
  • Incorrect thermostat readings
  • Reduced airflow

You may also notice more dust in your home when your HVAC units are not running properly. It’s important to call for HVAC service as soon as you notice any of these changes. A small repair could become a costly replacement if neglected for too long.

Questions to Ask An HVAC Service Provider

HVAC systems always seem to have a problem when you need them the most. Finding a reputable and reliable HVAC system service provider is a great asset. Here are a few important things to ask before hiring a company for HVAC system service.

1. Are you licensed and insured?

When you allow a service provider into your home, there is always a risk of accident or property damage. Make sure the company you hire is fully insured.

Make sure that anyone that works on your HVAC system is qualified to do HVAC repairs. Most municipalities require HVAC technicians to hold a license.

2. What types of HVAC systems do you service?

You want to ask this question early when interviewing for HVAC installation or repair. If the company only works on a few brands and types of units, you will be wasting both of your time.

You also want to focus on a company that not only knows your HVAC system but a wide range of other types of units. What if you decide to go green and install solar panel units or a geothermal heat pump?

If you plan to have your home or business for years to come, your HVAC system is a critical component of your property. Build a relationship with an HVAC system service provider that will grow with you and is prepared to help you with any changes you want to make in the future.

3. Do you offer financing?

An HVAC system is expensive. Talk with your potential service provider about the financing they offer. If they do not have in-house financing, do they accept credit cards?

If you will need a full HVAC installation, does the company have any promotional prices they offer? For example, maybe a particular brand or unit comes with a percentage off on the installation.

You may also be interested in a service plan. Does this company offer regular HVAC service and maintenance at a reduced rate for loyal customers?

4. Do you warranty your work?

Manufacturers of HVAC equipment have warranties for parts. You also want to make sure that the company you hire will warranty their work.

Ask for a written warranty to cover HVAC installation or repairs. Find out how the company handles customer satisfaction. If you’re not happy with the work, how will it get taken care of?

5. What is your emergency service policy?

Your HVAC system not only keeps you and others comfortable, but it can also be a lifesaver.

Imagine your furnace failing during a winter storm. If you do not have a backup system, you could be freezing for days.

Summer storms wreak havoc on AC units in GA and SC. Temperatures soar during the peak summer months and can be dangerous.

Ask about weekend and evening hours for emergency service. The company you hire may even have a separate emergency number. Ask if they subcontract with other service providers during emergencies.

6. Can you provide references from other customers?

A quality HVAC service provider will have worked hard at building a great reputation. Find out how long the company has been in your area. Ask for testimonials from customers in your area.

You should also check the company’s Better Business Bureau (BBB) rating.

Find Quality Heating and Air/HVAC System Servicing in Augusta, GA, and Aiken, SC

Your HVAC system is a critical component of your property. Regular maintenance increases efficiency and saves money over the long term.

Mr. Central is a heating and air-conditioning company with more than 50 years of experience. We’ve been providing HVAC system service to thousands of homes and businesses in the Central Savannah River Area and Lexington, South Carolina. Contact us and ask about our “Worry-Free Guarantee.”